Top 7 RMM Tools of 2025: Ultimate Rankings & In-Depth Reviews

Remote Monitoring and Management (RMM) software offers the ability to control and oversee network-connected devices remotely. It enables administrators to keep an eye on a network’s health and security without being physically present at each device. By using RMM tools, you can gather important system information and troubleshoot issues from afar.

This article reviews the top RMM software options available today for IT professionals. The selection process considers factors like popularity, pricing, user-friendliness, compatibility with major network hardware, offered features, and more. Let’s explore the leading solutions on the market.

Here are some of the best RMM platforms currently available.

Atera integrates proactive system monitoring with network management, empowering administrators to identify and resolve issues before they affect your business operations. Its all-in-one platform offers tools for automation, scripting, reporting, and remote access, ensuring comprehensive control over your IT environment. Staying connected and aware of your network’s status helps maintain a secure infrastructure, and Atera supports you with responsive customer service. This software enables managing multiple clients effortlessly from a unified dashboard.

Atera offers three pricing tiers:

Enjoy a streamlined experience with Atera by signing up through the link.

RMM Central enables you to detect all connected devices on your network from a single server and manage them remotely with ease.

This platform is entirely cloud-based, meaning it doesn’t require installing hardware or software on your client devices. One of its standout aspects is its flexibility, making it adaptable to any IT environment, whether a small business or a large enterprise.

You aren’t limited to specific device types either. You can monitor everything from firewalls and servers to wireless access points using RMM Central. If you want to keep track of vital metrics across your network devices, this tool comes highly recommended for its comprehensive monitoring capabilities.

Key Features:
– Manage all your wired and wireless network devices remotely from one dashboard without the need for additional hardware or software installations.
– Keep tabs on essential performance metrics to spot and prevent issues before they impact your network.
– Enhance security by creating tailored reports for each customer and implementing proactive measures.
– Receive real-time alerts to respond promptly to security threats before they escalate.
– Troubleshoot complex problems related to applications, network traffic, bandwidth, and more.
– Deploy patches and updates quickly across all devices with integrated patch management.

Pricing:
You can try out RMM Central for free with a 30-day trial to explore its features before deciding on a subscription.

3. Kaseya VSA

Best for Those Seeking to Eliminate Network Inefficiencies

Kaseya VSA has over 100,000 users who rely on it to meet their IT management needs. This software is designed specifically to reduce inefficiencies within network systems, providing tools to optimize operations across the entire organization.

With Kaseya VSA, managing a multitude of devices becomes straightforward thanks to its centralized view, whether those devices are dispersed globally or locally. It removes common problems associated with tool fragmentation, allowing for quick monitoring, updates, troubleshooting, and fixing issues across the network.

If you need a versatile tool that supports various environments—cloud, on-premise, or hybrid—and can handle all device types, Kaseya VSA is among the top options currently available.

Key Features:
– Execute essential tasks remotely on all network endpoints, whether physical or virtual, via an intuitive interface.
– Manage all devices centrally from a single console to streamline your IT operations.
– Accelerate ticket resolution by prioritizing alerts based on severity.
– Deploy patches efficiently to all connected devices using a unified platform.
– Use built-in security features to detect and block cyber threats proactively, minimizing security risks.

Pricing:
Kaseya offers a trial version, allowing you to test its capabilities before committing to a purchase.

Although their website doesn’t specify a price, Kaseya provides a free 14-day trial so you can explore its features before committing.

4. Itarian

Best For Handling Issues Remotely

Itarian is an adaptable remote monitoring and management (RMM) tool designed to offer a wide array of features suitable for small businesses. If you’re aiming to oversee your operations from a distance securely, Itarian makes this process straightforward and safe. The platform includes monitoring capabilities supporting all network-connected devices powered by Windows or Mac OS.

A key advantage of Itarian is its user-friendly service desk that streamlines ticket management, enabling quick resolution of issues remotely. Its patch management feature allows for fast deployment of updates and patches across multiple devices, maintaining security and functionality. The system incorporates robust security measures to ensure you can manage your IT environment effectively without risking your business’s safety.

Key Features:

– Manage all your devices centrally through one dashboard
– Effortlessly monitor, update, and maintain your network remotely
– Use copy-paste functions to perform actions on multiple devices at once
– Access detailed logs of all business activities
– Control up to 50 devices at no cost
– Conduct regular security scans to identify potential threats early

Pricing:

You won’t have to pay until your number of endpoints exceeds 50. After that, the cost is $1.25 per additional device, making it an affordable option for growing small businesses.

5. NinjaOne

Best For Boosting Team Productivity

NinjaOne (formerly NinjaRMM) has been a top-rated remote monitoring and management platform for years. If your goal is to enhance your team’s efficiency and strengthen your business security, NinjaOne offers reliable solutions. Its quick setup allows you to start using the software within minutes, minimizing downtime. With pre-built integrations, managing your IT environment is simplified, giving you full control over various platforms and devices from a single interface.

The platform provides extensive tools to solve common IT issues rapidly and automate routine tasks, saving your team valuable time. Additionally, training and support are available as needed, ensuring you can maximize the software’s potential and smoothly integrate it into your workflows.

Key Features:

– Manage all endpoints across different platforms remotely
– Centralize control to monitor and maintain your entire network from one dashboard
– Use automation scripting to streamline repetitive tasks efficiently

This software charges a simple fee based on the number of devices you manage. There are only monthly billing options, so you won’t be charged extra for features you don’t need.

Visit Auvik, a cloud-based remote management system, designed for easy operation and complete monitoring of your IT infrastructure. Auvik’s user-friendly interface provides full visibility into all network components, helping you detect and fix issues early with the help of artificial intelligence.

It offers tools to monitor both on-premise and cloud systems securely, so you can manage your entire network seamlessly. If proactive problem detection and resolution are priorities for your business, Auvik promises to deliver that.

Auvik offers a free starting plan, after which you can choose a paid plan based on your requirements. The platform includes unlimited end-users, network sites, devices, and endpoints, along with unlimited support. No maintenance fees are involved, making it a cost-effective choice for network management.

Visit RemotePC to provide remote support to your clients efficiently. Featuring an intuitive and effective interface, this software offers all the tools you need in one place.

It enables management and maintenance of any client with internet access, giving you the ability to connect remotely from anywhere—whether working remotely or on the go. If you’re looking for a dependable remote control solution, RemotePC ensures complete control over your clients’ desktops, making it suitable as both a PC management and remote support tool.Support services enable users to print documents, manage files, transfer data, and more through an intuitive interface that promotes collaboration among team members.

Pricing options for the first year come with special discounts, including:

Other remote management tools not covered here include N-Able RMM, Connectwise Automate, and Pulseway.

Remote Monitoring and Management (RMM) software allows technicians to access client systems remotely and provides a suite of tools for managing networks and computers. This access can be achieved through live control sessions or by deploying pre-recorded programs that run on the target machine. Typically, RMM software integrates with other management tools like patch management systems to handle updates and new installations efficiently.

Different technologies support remote access, including Windows Active Directory, SSH, and Remote Desktop Protocol, among others. The primary focus of RMM tools is on monitoring system health and performance, helping managed service providers verify that client systems are functioning correctly. Many organizations use RMM software to reduce downtime, streamline maintenance, and ensure security protocols are followed across all locations. This flexibility allows network administrators to maintain oversight and respond quickly to issues, giving peace of mind, especially when outsourcing management tasks.

RMM solutions vary widely, fitting different organizational needs—what suits one company might not be ideal for another.

Organizations of all sizes utilize RMM software to keep their IT infrastructure operating smoothly. Large enterprises often deploy RMM tools across multiple global locations to monitor and optimize network performance, identify potential vulnerabilities, and enforce security standards. Using these tools, they can fine-tune configurations or roll out new technology updates efficiently.

Small businesses also find RMM software essential. It enables them to monitor system performance proactively, identify issues quickly, and fix them before impacting customers. Such automation also allows IT teams to perform essential tasks like patching and updates without manual effort, saving time and reducing operational costs. Overall, RMM tools help businesses deliver reliable services, minimize disruptions, and allocate resources more effectively, freeing up time for strategic initiatives like product development and customer engagement.

When choosing an RMM platform, consider key features that align with your organizational needs.

Some RMM tools allow customization of the user interface to suit different users and client needs, making management more intuitive and tailored.

It’s also helpful if your RMM solution includes a guided tour or quick start guide. This way, when you first begin using the software, you can quickly find the essential features and functions without hassle.

Having robust remote monitoring features is crucial. Ensure the tool offers remote access benefits such as the ability to schedule surveys, remotely shut down or restart systems, and troubleshoot problems on client devices easily.

An effective RMM platform should be capable of integrating smoothly with your existing IT management tools. For instance, connecting with your asset management system will allow automatic updates to system records whenever changes are made. Additionally, integrating remote monitoring with helpdesk software can provide a comprehensive view of system issues, helping you respond more efficiently.

If your organization currently manages a relatively small number of systems, scalability might not be an immediate concern. However, if you anticipate growth or an increase in managed devices in the future, choosing an RMM solution that can expand to handle hundreds or thousands of systems is essential. This flexibility ensures your management capabilities grow alongside your business.

Support for mobile devices is increasingly important as many companies rely on laptops, tablets, and smartphones in their daily operations. Whether these devices operate on Android or Apple platforms, selecting an RMM tool that supports mobile management ensures you can oversee all devices, regardless of the operating system.

Finally, an integrated ticketing system within your RMM solution can streamline issue tracking and resolution. This feature helps organize, assign, and monitor support tickets, making your IT support process more efficient and organized.

An integrated ticketing system within your RMM software automatically allows your technicians to generate tickets whenever they detect a remote issue. This automation minimizes manual ticket creation and helps deliver faster, more efficient service to your clients.

Implementing an asset management feature within your RMM platform can significantly boost operational efficiency by enabling real-time updates on managed systems. Ideally, this module should support mobile app access, device registration, and functionalities like remote shutdown and restart, making it easier to oversee a variety of assets and hardware remotely.

When choosing an RMM solution, it’s important to assess whether it supports cloud-based management. These cloud services allow you to remotely oversee client systems via the internet without needing to install software locally on your or your clients’ devices. Many providers offer entry-level packages suitable for managing a limited number of systems, with options to upgrade to more advanced plans that include features like scheduled monitoring and comprehensive remote management tools as your business expands.

Often, patches and updates can introduce problems or conflicts within systems or applications. However, some RMM platforms include automated patch management tools that help you keep systems current while reducing the risk of issues caused by manual updates. This automation helps prevent downtime and ensures security patches are applied promptly without added stress.

Providing remote assistance is a common necessity in IT management. An effective RMM tool enables you to schedule and launch remote control sessions quickly, allowing you to diagnose and resolve problems efficiently without having to physically visit the client’s site. This capability saves time and accelerates issue resolution.

Managing diverse client networks requires a detailed understanding of all hardware and software components involved. Selecting an RMM solution that offers inventory tracking helps you maintain an up-to-date record of all devices and applications. This knowledge allows for faster detection and resolution of issues and helps avoid unnecessary hardware or software changes.

Ensuring the security of your clients’ systems is crucial. An RMM solution equipped with robust security monitoring features can detect unauthorized access, malware activities, or suspicious behavior early, helping prevent potential breaches and maintaining the integrity of the network environment.Monitoring features can help detect any unusual or suspicious processes on your system, enabling you to respond promptly.

In sensitive industries like finance and banking, compliance with various regulations is crucial, and RMM tools assist in meeting these requirements.

Enhancing automation within your workflows is possible through professional services automation (PSA), which refers to the level of automation you can achieve with an RMM solution. Choosing an RMM tool that offers automation capabilities can help lower operational costs and boost productivity by minimizing manual tasks.

Effective customer support is vital; IT teams and service providers are often called upon to address vulnerabilities that may arise in areas such as device management, remote monitoring and management, IT operations, onboarding procedures, and billing processes. Having RMM software with real-time customer support ensures you get assistance whenever issues occur.

What is SNMP? SNMP, which stands for Simple Network Management Protocol, is a communication protocol that allows for the monitoring and management of network devices remotely. Admins utilize SNMP alongside RMM software to oversee network health and performance from afar. Is an antivirus solution essential when using RMM software? Not necessarily, but it’s generally recommended to implement one for added protection against malware and other security threats.

How are SaaS and RMM related? SaaS, or software as a service, is a model where software is hosted by a provider and accessible over the internet. Many RMM tools are offered as SaaS solutions, providing the convenience of remote management capabilities without extensive on-premises infrastructure.

In conclusion, RMM software is key to running a more efficient and professional IT services operation. These tools significantly improve client support, automate routine tasks, and enhance security monitoring, helping to keep your systems safe. When evaluating options, consider the features most relevant to your business needs and budget.

The top RMM software options currently include:
– Atera: The best overall solution
– RMM Central: Excelling in discovering connected devices
– Kaseya VSA: Ideal for eliminating network inefficiencies

Have you used RMM software before? Which solution did you prefer? Share your insights and experiences in the comments below.

For more information, visit StepThroughThePortal.com to explore our latest articles on asset management and business process management software, which can help elevate your business. Additionally, check out the best SIEM tools for real-time security event management to bolster your cybersecurity defenses.