Top 7 Change Management Solutions to Watch in 2025: Expert Reviews & Rankings

Adapting to change can be a challenge.

Humans tend to stick to routines, and companies often resist altering established processes or removing old ones. However, change is vital for growth and keeping a business competitive. While employee training platforms can assist in some aspects of change management, they are not a complete solution.

Fortunately, there are various tools designed to ease the process of change within organizations. Digital adoption solutions help employees become comfortable with new digital tools and workflows, ensuring they use the latest software effectively.

Additionally, there are dedicated change management platforms. These tools enable organizations to oversee, monitor, and implement various types of change—whether minor adjustments or large-scale restructures. In this article, I will highlight some of the top change management tools, evaluating them based on features, simplicity, cost, and other factors, to assist you in selecting the best option for your organization.

What Are The Top Change Management Tools?

Here’s a list of leading tools to consider for managing change.

1. Wrike

Best Overall Change Management Solution.

wrike homepage

Wrike stands out as the best overall change management platform because it provides a broad set of functionalities to handle all types of change. It includes capabilities for tracking progress, assigning tasks, and analyzing outcomes. Having a centralized system helps companies coordinate change initiatives more effectively while preventing redundant efforts.

With Wrike, teams gain full visibility into ongoing activities, enabling them to understand what has been modified, who is responsible for which tasks, and how these changes are influencing overall performance. Its collaborative features support seamless cross-departmental cooperation and automation features streamline workflows, saving valuable time.

Key Features:

wrike features
  • Collaborate globally with your team to manage change initiatives cohesively.
  • Speed up approval processes by automating workflows and sending reminders.
  • Monitor progress and evaluate impacts with data-driven insights to ensure successful changes.
  • Reduce team burnout by streamlining change execution and management tasks.
  • Maintain security by controlling access and tracking user activities precisely.

Customer Experience:

wrike ux

Wrike’s intuitive and visual interface makes it simple to Create tasks, collaborate through chat, and get an overview of ongoing projects. This user-friendly design sets it apart from other change management solutions, making the process of managing change more straightforward and transparent.

Pricing:

Wrike Pricing Options

  • Free Plan: $0 per month, suitable for basic needs.
  • Professional Plan: $9.80 per user each month, offering more features for individual professionals.
  • Business Plan: $24.80 per user monthly, designed for teams needing advanced collaboration tools.

These prices are charged on a per-user basis each month.

For larger organizations, Wrike also provides Enterprise and Pinnacle plans. To learn more about these options and get a customized quote, you’ll need to contact their sales team directly.

Pros and Cons of Wrike

Advantages:

  • The platform is user-friendly, making communication straightforward and improving overall workflow, which simplifies managing changes.
  • Having an integrated marketing team that can view all project aspects helps avoid duplicated effort and offers better transparency.

Disadvantages:

  • It would be helpful to have a central location for storing unrelated project notes, making them easier to locate when needed.

Latest Product Enhancements

  • Creating subtasks has been improved, making it easier to track minor changes within larger projects.
  • The search functionality is now more advanced, allowing users to filter and find specific information quickly for faster adjustments.

Get started with Wrike.

2. Freshservice

Best suited for organizations prioritizing simplicity and ease of use

freshservice homepage

Freshservice is designed to simplify your business’s change management with its user-friendly interface and mobile app. This makes it easy for companies to handle changes on the go, which is crucial in today’s fast-paced environment. By automating processes and setting clear rules, Freshservice allows teams to stay organized and proactive in managing modifications. It offers an integrated service platform that combines various business functions, helping you save time and reduce costs. Gone are the days when change management was a manual, tedious task. To enhance support, they also provide 24/7 customer help to troubleshoot any issues you may encounter.

Key Features of Freshservice

freshservice-features
  • Quick deployment means you can start improving your change management processes rapidly, with minimal setup time.
  • Reducing downtime ensures your business can continue operating smoothly during updates and modifications.
  • Enhanced agent productivity helps your team manage changes more efficiently, saving time and effort.
  • Boosting employee productivity allows your staff to focus more on their core tasks instead of manual change processes.
  • Having a comprehensive enterprise service management platform helps oversee all business functions efficiently.

User Experience

freshservice-ux

Getting a comprehensive view of your support tickets at different stages of the change process helps you spot potential issues early before they lead to disruptions. Additionally, you can quickly access critical data such as performance trends and scorecards, enabling you to make smarter decisions. All these features contribute to strengthening and streamlining your change management workflow.

Pricing:

freshservice pricing

Freshservice offers multiple pricing plans:

  • Starter: $19 per agent monthly, billed annually
  • Growth: $49 per agent monthly, billed annually
  • Pro: $89 per agent monthly, billed annually
  • Enterprise: $109 per agent monthly, billed annually

What I Like and Dislike About Freshservice

What I Like: The platform provides intuitive tools with a clean interface that works well for both business users and IT staff. Additionally, a dedicated support team ensures you receive assistance when needed.

Dislikes: The mobile app can be difficult to navigate, which makes managing changes on the go more challenging than it should be.

Recent Product Updates:

New features include Knowledge Base 2.0, which offers improved formatting options, full-screen view, and table layouts. There’s also an enhanced alert management system that allows you to set up notifications for specific events, helping you prevent issues before they escalate.

Get started with Freshservice.

3. Viima

Ideal for Crowdsourcing Change Ideas

viima homepage

Viima is an excellent tool for organizations that prioritize innovation within their change management strategies. It allows companies to crowdsource ideas from employees, customers, and partners, fostering a culture of continuous improvement and ensuring your organization stays ahead of the curve.

Once ideas are gathered from all relevant stakeholders, you can rank them according to their potential impact and implement the most promising ones swiftly and effectively.

Key Features:

viima features
  • Customizable boards allow you to tailor workflows specifically for your needs, making the process flexible and efficient.
    • Organize your ideas more efficiently for better management.
    • Create a tailored change management process by modeling your workflows to suit your company’s specific requirements.
    • Involve the right stakeholders to gather valuable insights, ensuring that decision-making is informed by the most relevant feedback.
    • Use a flexible evaluation system that allows you to assess ideas based on various factors to determine their potential impact.
    • Leverage automated scoring to quickly identify the most promising ideas, speeding up the implementation process.
    • Utilize advanced visualization tools to display all submitted ideas in one view, helping you spot the most impactful opportunities efficiently.

    User Experience:

    viima-ux

    Gathering feedback is a vital step in managing change, and Viima simplifies this process. The platform allows you to see which ideas have the most support while also providing a quick overview of all ideas submitted, making it easier to prioritize and focus on the most promising options.

    Pricing:

    viima pricing

    Viima offers several pricing options to suit different needs:

    • Basic Plan: Free
    • Premium Plan: $6 per user monthly
    • Unlimited Plan: $1999 per month

    What I Like and Dislike About Viima

    Likes: The platform enables transparent and accessible idea management across your organization, and collecting suggestions from employees becomes simpler than ever.

    Dislikes: The impact assessment feature could be improved with better analytical tools to enhance customer experience and decision-making.

    Product Updates:

    • Now includes archiving and retention features, so you can keep your ideas organized and available for as long as needed.

    4. WalkMe

    Ideal for Pinpointing Challenges in Adoption

    walkme homepage

    WalkMe helps organizations ensure rapid and efficient change implementation while promoting strong employee adoption. The platform identifies obstacles across the employee journey and provides tailored guidance to help staff overcome these hurdles. This focused approach accelerates change adoption and helps realize its benefits sooner.

    WalkMe offers insights into software usage and daily activities of key personnel, allowing businesses to deliver targeted support exactly when and where it’s needed. Its customization capabilities enable workflow tailoring for specific users and data sets, ensuring that guidance remains highly relevant. As a business leader, you can trust that your employees receive the most pertinent assistance to facilitate their success.

    Key Features:

    walkme-features
    • Focus on the user first when implementing software, emphasizing user needs and experiences.
    • Enhance business results across various sectors by maximizing software utilization.
    • A supportive community of Digital Adoption Platform (DAP) professionals enables users to seek advice and assistance from knowledgeable experts.
    • Access to a broad network of partners and specialists ensures support is always available for your software challenges.

    User Experience:

    walk-me-uX

    A graphical user interface simplifies setup processes for applications, funnels, users, and more, making platform navigation intuitive and straightforward. Comparing data points both collectively and individually is essential for understanding how your organization utilizes operational software effectively.

    WalkMe provides an engaging user experience that allows easy configuration and management of software components. Its visual interface helps users configure apps, workflows, and user roles easily, ensuring operational efficiency. Analyzing aggregated and individual data helps evaluate the effectiveness of software use within your business, guiding optimization strategies.

    Pricing:

    walkme pricing

    WalkMe offers two main packages designed to enhance either employee or customer experience, with pricing available upon request for tailored quotes.

    What I Like/Dislike About WalkMe

    Likes: Proactive support ensures users receive timely assistance, and creating workflows is simplified through an intuitive graphical interface.
    Dislikes: Expanding WalkMe’s builder capabilities could unlock additional value and functionalities that would benefit organizational growth.

    Product Updates:

    • UI Intelligence now provides actionable insights into user engagements with the platform.

    5. Gensuite

    Ideal for Safety and Compliance Management

    gensuite homepage

    Gensuite specializes in delivering safety, risk management, and compliance solutions that facilitate effective change management programs. It is highly capable of handling hazards and risks, making it an excellent choice for maintaining a secure and compliant workplace. The platform is intuitive and easy to navigate, helping organizations implement safety initiatives seamlessly. If preventing future threats proactively is a priority for your company, Gensuite’s cloud-based system will keep you ahead of potential safety issues.

    Key Features:

    gensuite-features

    • Mobile apps for Android and Apple keep you connected to your safety and compliance tasks wherever you are.
    • You can implement the right solutions in just 4 to 6 weeks, so you’re up and running quickly.
    • Unlimited user licenses allow your team to access the software without additional fees.
    • A flexible, customizable platform ensures the software fits your unique needs and workflows.
    • Built-in Tableau Business Intelligence tools enable you to monitor your progress and analyze data effectively.
    • Dedicated support available 24/7, 365 days a year, so help is always within reach.

    User Experience:

    gensuite-ux

    The dashboard offers a convenient site status report, giving you an immediate overview of your workplace’s compliance standing. Additionally, tracking your progress and performance over time helps you evaluate your company’s advancement effectively.

    Pricing:

    To find out the cost, you need to try the free trial of the change management tools or request a demonstration from the provider.

    gensuite trial

    What I Like/Dislike About Gensuite

    • Likes: Gensuite’s ability to integrate data from different sources ensures a comprehensive view of your company’s compliance status.
    • Dislikes: Customer support can sometimes be less responsive than expected.

    Product Updates:

    • The Compliance Calendar now includes an action plan module to help you track and manage your compliance efforts as they progress.

    6. Engage Your Team

    Best for Raising Change Awareness

    engageyourteam homepage

    Engage Your Team helps confirm that everyone is aligned on change management initiatives. This software streamlines the process of getting all team members on board and aware of upcoming changes. Whether it’s identifying which leadership profiles are actively involved or ensuring consistent training delivery, this platform supports effective communication. It also sorts objectives by industry to track progress in real-time. A key feature is their automated strategy report, which allows businesses to monitor KPIs, review goals, and swiftly make adjustments as needed.

    Key Features:

    • A wide range of assessment options ensures everyone can find a suitable method for their needs.
    • Online strategy reports help monitor KPIs, evaluate goals, and implement changes quickly.
    • Implementation support and ROI focus maximize the value of your investment.
    • Designed for growth, the platform can be customized to fit your specific requirements.

    Understanding product popularity is made easier with a matrix view, which displays the most and least used items clearly.

    Pricing Details:

    engageyourteam pricing

    Engage Your Team offers a variety of plans tailored to different needs. The Business plan costs $35 per participant, while the Enterprise plan is priced at $20 per participant. For HR and placement services, interested parties are encouraged to contact their support team for custom pricing.

    7. Whatfix

    Ideal for Scaling Organizational Change

    whatfix homepage

    Whatfix specializes in supporting digital transformation efforts by enabling organizations to adopt new technologies smoothly. This platform helps guide employees through unfamiliar applications, ensuring they become productive quickly. Thanks to personalized prompts that appear at optimal moments, user engagement levels are improved. Their content management system simplifies updating guidance materials, maintaining relevance. Additionally, the platform can educate customers on your products, enhancing their experience and satisfaction.

    Core Features:

    • Speed up onboarding processes to make training more efficient and insightful.
    • Enhance employee productivity by providing timely, relevant information.
    • Cut down costs related to training and support during software rollouts.
    • Increase engagement and retention by helping users maximize software use.
    • Improve software adoption rates by providing immediate help when users need it.

    Pricing Plans:

    whatfix pricing

    Pricing details are available upon request directly from their sales team, ensuring a tailored quote according to your organizational needs.

    Understanding Change Management Tools

    Change management software facilitates planning, implementing, and monitoring organizational changes. These tools are essential for managing both minor adjustments and major transformations efficiently. They assist in developing detailed change plans, assigning tasks to team members, tracking progress, and ensuring smooth execution. Given the variety of options available, selecting the right change management tool tailored to your business requirements is crucial. The ITIL framework offers best practice guidelines, particularly within IT service management, encompassing processes for effective change control.

    Change Management vs. Project Management Tools

    Although both change management and project management tools support organizational improvements, they serve different functions. Change management software is specifically designed to handle and streamline change processes, focusing on the human and procedural aspects of transitions. In contrast, project management tools generally offer a broader set of features to oversee various operational tasks such as managing resources, timelines, and deliverables. Project management systems tend to be more comprehensive, whereas change management tools concentrate on ensuring that changes are introduced smoothly and with minimal disruption.

    Effective change management is vital for businesses aiming to adapt quickly and stay competitive. It enables organizations to plan, monitor, and implement changes smoothly, reducing disruptions and enhancing overall efficiency.

    Key Features of Change Management Systems

    Having the capacity to plan and monitor modifications is fundamental for any enterprise. However, certain features can elevate a change management system’s usefulness and provide a competitive edge.

    Here are some essential features to consider:

    Release Management

    A comprehensive change management tool should include release management capabilities that assist in planning, testing, and deploying changes. Integrating these processes helps guarantee that updates are executed seamlessly and without issues. Whether you’re rolling out new systems or adjusting existing ones, effective release management ensures changes happen safely and without impacting business continuity.

    Organizational Change

    Managing organizational change is a crucial aspect of IT service management. Engaging and accommodating stakeholders throughout the change process is vital for success. A good system should offer templates and best practices to guide organizational change, helping avoid common pitfalls and minimizing disruptions. Since organizational change involves multiple layers, the tool’s features must align with your specific needs.

    Asset Management

    Successful change often involves updating assets, so tracking and managing these assets during the process is essential. Asset management features enable businesses to identify which assets require updates, schedule those updates, and assign responsibilities. This organized approach helps ensure all assets are managed efficiently and updates are completed accurately.

    Remedy Change Management

    Impact analysis tools that can predict risks and consequences of changes are critical. Understanding how a change might influence other business areas allows for better decision-making. Additionally, plans must be in place to handle any problems that may arise—this is where remedy change management comes into play, providing strategies to resolve issues effectively.

    Task Management

    Executing changes involves numerous tasks, approvals, and sign-offs. Interactive templates and real-time dashboards can keep everyone informed and ensure tasks are completed on schedule. It’s important for end-users to understand the process, and visual tools like Gantt charts and Kanban boards make it easier to track progress and deadlines.

    Documented Change Control Processes

    Maintaining clear documentation of change control procedures is one of the most significant aspects of change management. It fosters transparency, gains stakeholder buy-in, and ensures everyone understands their roles. Documenting each step—from submitting change requests to implementation—helps prevent oversights and ensures adherence to procedures.

    Decision-Making Notifications

    A responsive change management process should include proactive notifications to relevant stakeholders about ongoing changes. Such alerts ensure that everyone stays informed and can provide input when needed. Timely communication helps keep the process agile and promotes collaborative decision-making.

    Walkthroughs

    Guiding users through upcoming changes is essential to help them understand what’s happening and why. Conducting walkthroughs before deployment allows identification and resolution of potential issues early. Proper training sessions also prepare users to adapt quickly to new systems, reducing resistance and improving adoption.

    Self-Service Features

    Given that change processes can be lengthy and complex, self-service options empower teams to manage certain tasks independently. Metrics and checklists help ensure changes are correctly implemented, while self-service tools allow DevOps teams and other groups to monitor progress, promoting smooth and accurate change execution.

    The ADKAR Methodology

    ADKAR stands for Awareness, Desire, Knowledge, Ability, and Reinforcement. It is a straightforward framework emphasizing that individuals must pass through these five stages to adapt successfully to change:

    1. Awareness: Making sure everyone understands why the change is necessary and what issues it addresses.

    2. Desire: Fostering motivation and willingness among stakeholders to support the change.

    3. Knowledge: Providing clear instructions and information on how to implement the change.

    4. Ability: Ensuring individuals have the skills and resources needed to carry out the change.

    5. Reinforcement: Supporting ongoing adherence and integration of the change into regular workflows.

    This approach is appreciated for its simplicity and adaptability across organizations of any size.

    Wrap Up

    Effective change management is critical for any business wanting to maintain a competitive edge. Success often begins with engaging employees and obtaining their support, and ideally culminates with the new processes functioning smoothly. Yet, change is a constant, ongoing effort, requiring the right tools and methodologies to support continuous adaptation.

    Have you used a change management tool? Which one, and how did it impact your operations? Share your experiences below.

    Further reading on StepThroughThePortal.com: Explore the best inventory management tools for 2025. Integrating inventory control with change management strategies can streamline stock management of both physical and digital products, boosting overall efficiency.Your business operations need to run smoothly, even during periods of change. Managing resources effectively is crucial, and using the right tools can make all the difference. For example, there are top resource management software options designed to help you keep track of your inventory and resources efficiently. Having a solid system in place ensures that resources are used optimally, preventing waste and shortages.

    Change can be challenging because people tend to resist altering their routines or ceasing existing practices. However, adaptability is vital for growth and staying competitive. While employee training software can support some aspects of managing change, it’s not a complete solution. Various digital tools make transitions smoother, such as digital adoption platforms that help staff familiarize themselves with new technologies quickly and effectively. Additionally, change management tools are essential for overseeing the process of implementing new procedures or organizational shifts. These solutions enable businesses to plan, monitor, and execute changes seamlessly, whether small adjustments or large-scale transformations.

    This article will review some of the best change management tools available today, considering factors like features, usability, and pricing, to help you choose the most suitable option for your organization.

    What Are The Best Change Management Tools? Here are some of the top solutions to consider.

    1. Wrike is widely regarded as the best overall change management platform because it offers an extensive array of features suited for managing all types of changes. It provides tools for tracking progress, assigning tasks, and measuring outcomes, giving teams visibility into every aspect of the process. This platform helps organizations avoid duplicated efforts by providing a unified view of change activities and fosters collaboration across departments. Wrike also includes automation features that enhance efficiency while reducing manual work.

    Key features include real-time collaboration capabilities, automated reminders to accelerate approval processes, and detailed progress tracking to gauge the impact of changes. Users benefit from a clear, user-friendly interface that makes managing complex change initiatives easier. Wrike’s emphasis on security allows for controlled access, ensuring sensitive information remains protected. Overall, it empowers teams to execute change initiatives smoothly and effectively.wrike-ux-png

    The standout feature of Wrike is its simple interface that allows you to effortlessly create tasks, communicate with the right team members via chat, and visualize your overall progress. This combination helps it stand out from other change management tools. With Wrike, managing changes becomes more straightforward because you can quickly see what needs attention and who is responsible for each task.

    Pricing:

    wrike pricing

    Wrike offers several pricing options, billed per user per month. These include a free plan, a professional plan costing $9.80, and a business plan at $24.80. For larger organizations, there are also Enterprise and Pinnacle plans, but you need to contact their sales team for specific details.

    What I Like/Dislike About Wrike

    Likes: The platform’s user-friendly design and effective communication tools streamline the change management process. Additionally, having a centralized view for marketing teams to oversee all project aspects helps prevent duplicate efforts and enhances transparency.
    Dislikes: A dedicated space for storing unrelated project notes would make locating information easier when needed, streamlining the workflow further.

    Product Updates:

    Subtask creation has been improved to simplify tracking minor changes within larger projects, making project management more granular. Advanced search features now allow for filtering to find specific information swiftly, speeding up the process of making adjustments. Get started with Wrike.

    2. Freshservice

    Best for Ease of Use.

    freshservice homepage

    Freshservice is designed for simplicity, making it easy for businesses to handle changes smoothly through its clean interface and mobile-friendly features. This enables companies to manage change requests efficiently even when on the move. With built-in automation and rule-setting capabilities, Freshservice encourages proactive change management and minimizes manual effort. It provides a comprehensive service platform that integrates various business functions, saving time and reducing costs. No longer must change management be a complex, manual task, as Freshservice aims to make the process more streamlined and accessible. Additionally, their 24/7 customer support ensures assistance whenever needed.

    Key Features:

    freshservice-features
    • Getting up and running quickly with Freshservice means you can start managing changes efficiently right away, reducing the time to see value.
    • By controlling changes, you can lower the chance of unexpected disruptions, maintaining smooth business operations.
    • Enhanced agent productivity allows your team to work smarter, improving the handling of change requests and updates.
    • Supporting employee productivity ensures your staff stays focused on their core tasks, rather than being overwhelmed by change management processes.
    • With enterprise service management, you gain a centralized platform to oversee and coordinate all your company’s services more effectively.

    User Experience:

    freshservice-ux

    Maintaining a high-level overview of your support tickets at different stages of change enables you to identify potential issues before they escalate. You can also access vital data such as performance metrics and scorecards, allowing you to make better-informed decisions. All of these features contribute to streamlining and enhancing your change management process.

    Pricing:

    freshservice pricing

    Freshservice provides multiple pricing options to suit various organizational needs:

    • Starter plan at $19 per agent per month, billed annually.
    • Growth plan at $49 per agent per month, billed annually.
    • Pro plan at $89 per agent per month, billed annually.
    • Enterprise plan at $109 per agent per month, billed annually.

    What I Like/Dislike About Freshservice

    Likes: The platform features an intuitive interface that is easy to navigate for both business users and IT staff. Additionally, a highly responsive support team ensures you receive assistance whenever needed.
    Dislikes: The mobile app can be difficult to operate, often making it harder to manage change requests on the go than it should be.

    Product Updates:

    • The new Knowledge Base 2.0 offers improved formatting options, full-screen mode, and table views for easier information management.
    • Enhanced alert management features allow you to set up notifications and avoid potential issues proactively.

    Start your journey with Freshservice.

    3. Viima

    Best for Crowdsourcing Change.

    viima homepage

    Viima is a perfect platform for organizations that prioritize innovation within their change management approach. Businesses utilizing Viima can easily gather ideas from employees, customers, and partners through crowdsourcing. This method ensures that your business stays at the cutting edge of innovation and is prepared for upcoming changes.After collecting valuable insights from all relevant stakeholders, it’s essential to prioritize the ideas that will make the biggest difference for your business. This way, you can implement these ideas swiftly and with maximum impact.

    Key Features:

    Boards offer flexibility by allowing you to create custom boards tailored to your needs, helping you organize and manage ideas more effectively. You can model your processes to develop a change management strategy suited to your organization’s requirements. Engaging the right people ensures you gather input from those who matter most, providing crucial information for informed decision-making. An adaptable evaluation system lets you assess ideas based on various criteria, while automated scoring helps you quickly identify the most promising concepts for rapid implementation. Additionally, robust visualization tools provide a comprehensive view of all ideas in one place, enabling you to pinpoint those that could significantly influence your business.

    User Experience:

    Gathering data is a fundamental part of any change management process, and Viima simplifies this task. You can easily see which ideas have the most support and get a clear overview of all ideas generated, making it straightforward to track progress and prioritize actions.

    Pricing:

    Viima offers several pricing options to suit different needs:

    – Basic: free of charge

    – Premium: $6 per user each month

    – Unlimited: $1999 per month

    What I Like/Dislike About Viima:

    Likes include its ability to maintain transparent and accessible concepts across your organization and make it easier than ever to collect suggestions from employees. On the downside, the impact assessment feature could benefit from improved analytical tools to enhance the user experience.

    Product Updates:

    Recent updates include the addition of archiving and retention features, allowing you to keep your ideas organized and accessible for as long as necessary.

    WalkMe Overview:

    Best for identifying obstacles in employee processes.

    WalkMe helps businesses ensure that change is not only implemented smoothly and swiftly but also adopted effectively by the appropriate team members. A key function of WalkMe is to identify sticking points along the employee journey and provide targeted guidance to help employees overcome these challenges, facilitating smoother transitions and more successful change initiatives.

    For more information, visit WalkMe.This platform helps companies speed up how quickly they can make changes and see their benefits.

    By directly monitoring software usage and understanding what key team members do daily, WalkMe can provide employees with the support they need precisely when they need it. This platform enables workflows to be tailored according to specific users and their data, ensuring that business owners can offer the most relevant and effective guidance to their teams.

    Key features include a user-focused approach to software adoption, ensuring that user needs are prioritized. It promotes achieving business results across various sectors, making sure you get the most value from your software. A vibrant community of digital adoption professionals means support and advice are always accessible from experienced individuals. Additionally, an extensive network of partners and experts is available to assist with your software-related needs.

    In terms of user experience, WalkMe offers an intuitive graphical interface that simplifies setting up applications, workflows, and user management, making the system easy to understand and navigate. Comparing data visually, both as aggregate totals and individual metrics, helps you better understand how your organization uses operational tools and software.

    Regarding pricing, WalkMe provides two different plans focused either on employee experience or customer experience. To get specific costs, you need to request a quote, as prices are customized based on your needs.

    What I like about WalkMe includes its proactive support, delivering help to employees at the right moments, and the straightforward creation of workflows using a simple drag-and-drop interface. However, a downside is that expanding the capabilities of the WalkMe builder could unlock more ways for organizations to generate value, suggesting room for growth.

    Recent product updates include the addition of UI Intelligence, which now provides actionable insights into how users engage with the software, enhancing understanding of user interactions and engagement patterns.

    Shifting focus, Gensuite is an excellent choice for organizations prioritizing safety and compliance. It offers comprehensive tools for managing safety risks and hazards, making it invaluable for developing effective change management programs. The platform excels at supporting critical safety initiatives, helping organizations maintain a safe and compliant working environment, and addressing risk management with robust features.User-friendly and intuitive, this software is designed to be simple for everyone to navigate. If you aim to predict potential threats before they occur and proactively implement measures to prevent them, Gensuite is the ideal solution for you. Its cloud-based platform ensures that you stay ahead in safety and compliance matters at all times.

    Key Features:

    gensuite-features
    • Mobile applications for Android and Apple devices enable you to manage safety and compliance activities on the move.
    • Quick deployment options allow you to implement the right solutions within just 4-6 weeks, helping you get started swiftly.
    • Unlimited user licenses permit unlimited team access without additional costs, fostering collaboration across your organization.
    • The software’s configurable and customizable features let you personalize the platform to suit your unique requirements, ensuring it functions exactly as you need.
    • The integrated Tableau Business Intelligence Tool provides real-time tracking of your progress and performance metrics.
    • Round-the-clock customer support is available 365 days a year to assist whenever you need help.

    User Experience:

    gensuite-ux

    The platform features a convenient site status report which offers a quick overview of your workplace’s compliance standing. Monitoring progress and analyzing performance over time helps you understand how well your organization is advancing towards its safety and compliance goals.

    Pricing:

    To find out the cost, you’ll need to start with a free trial or request a personalized demo. This allows you to explore the software’s capabilities before making a commitment.

    gensuite trial

    What I Like/Dislike About Gensuite

    Like: Gensuite’s ability to integrate data from multiple sources ensures a comprehensive and accurate view of your company’s compliance status. Dislike: Customer support may sometimes be less responsive than ideal, which could delay issue resolution.

    Product Updates:

    • The Compliance Calendar now includes an action plan module for better tracking and management of your compliance tasks as they are initiated.

    6. Engage Your Team

    Ideal for Change Awareness

    engageyourteam homepage

    Engage Your Team helps ensure that everyone involved in change management is aligned and aware of ongoing initiatives. This tool simplifies the process of getting team members to understand and support upcoming changes, making the transition smoother and more successful.Leadership profiles are often used to ensure consistent training for all team members, and Engage Your Team can assist in achieving that.

    Organizational goals, both current and future, are organized by different industries, making it easier to monitor progress in real time. Their automated strategy reporting tool enables businesses to track key performance indicators, review objectives, and adjust strategies quickly.

    The key features include a variety of assessment options so that everyone can find a suitable evaluation for their specific needs. Online strategy reports facilitate ongoing monitoring of KPIs, goal review, and prompt adjustments. The implementation and return on investment (ROI) focus ensures that you maximize the value of your investment. As a growth-oriented platform, it can be customized to meet your unique requirements, and their product matrix helps identify popular products as well as underutilized options.

    Pricing plans provided by Engage Your Team include a Business package at $35 per participant, an Enterprise plan at $20 per participant, and an HR/Placement option that requires contacting their team for details.

    Whatfix is a platform designed to support scaling organizations undergoing digital transformations. It helps companies adopt new technologies and modifies workflows for better efficiency. The tool offers guidance and support to employees using new apps, ensuring they become productive from the start. By delivering personalized nudges at appropriate moments, it enhances software engagement. Whatfix also features a smart content management system, making it simple to keep digital adoption materials current. Additionally, it helps educate customers about your products, allowing them to use your software more effectively.

    The platform’s key features include accelerating employee onboarding with deeper understanding, increasing productivity by providing timely information, lowering training and support costs, fostering higher engagement and loyalty, and enhancing user adoption through accessible help resources whenever needed.

    Pricing for Whatfix varies, and interested users are encouraged to contact their team for a personalized quote.

    Change management software tools assist organizations in planning, implementing, and tracking changes. These tools are designed to manage both small and large-scale changes smoothly and efficiently. They support tasks such as creating detailed change management plans, assigning responsibilities to team members, monitoring progress, and more. With many options available on the market, selecting the right change management tool is vital. The Information Technology Infrastructure Library (ITIL) offers specific guidelines and best practices for managing organizational changes effectively.IT service management (ITSM) tools are crucial for handling change and maintaining smooth operations.

    Difference Between Change Management and Project Management Tools

    While both change management and project management systems help organizations plan and monitor modifications, they serve different purposes.

    Change management software is tailored specifically for overseeing change processes, ensuring that updates are implemented smoothly and efficiently. On the other hand, project management tools are broader, supporting daily business functions like task coordination, resource allocation, and scheduling. Project management solutions are usually more feature-rich for general operations, while change management tools focus on the specifics of planning, tracking, and executing changes.

    Core Features of Change Management Systems

    Being able to plan and track changes is fundamental for any organization. However, some additional features can enhance a change management system’s effectiveness, making it stand out among industry options. Here are the most important features to consider.

    Release Management

    An effective change management tool should include release management capabilities. This helps organizations plan, test, and deploy changes with minimal disruption. Integrating release management within your system ensures changes are implemented seamlessly and safely, whether introducing new systems or modifying existing ones.

    Managing Organizational Change

    Organizational change management is a key aspect of IT service management. Engaging stakeholders and managing their expectations during transitions are critical for success. The right software should offer templates and best practices for managing organizational change, helping you avoid common pitfalls and ensure smooth stakeholder onboarding.

    Asset Management

    Changes often involve updating or replacing assets. A reliable change management system must have asset management features to track and control assets throughout the change process. This allows organizations to identify which assets need adjustments, when they should be updated, and assign responsibilities accordingly.

    Impact and Remedy Analysis

    Before applying changes, impact analysis helps forecast potential risks and consequences. Understanding how a change might affect different parts of the business enables better decision-making. Additionally, remedy management prepares organizations to address issues swiftly if something goes wrong during implementation.

    Task Management

    Workflows involving approvals and sign-offs are essential to change processes. Features like interactive templates, Gantt charts, and Kanban boards help keep everyone informed and ensure tasks are completed efficiently and on schedule.

    Documented Change Control Procedures

    Documenting every stage of the change process is vital. Clear records from change requests to implementation foster transparency, promote stakeholder buy-in, and help prevent missed steps or oversights.

    Decision Notifications

    Timely notifications about changes enhance agility. Automated alerts to relevant stakeholders keep everyone informed and allow prompt feedback, making the decision-making process more dynamic and effective.

    Guided Walkthroughs

    Introducing users to changes through walkthroughs is essential. Doing practice runs before deployment helps identify potential issues and ensures users understand how to operate the new systems confidently, leading to smoother rollouts.

    Self-Service Options

    Long and complex change cycles can benefit from self-service features. These enable users to access checklists and metrics independently, supporting various teams like DevOps to monitor process progress and ensure correctness throughout the change lifecycle.

    The ADKAR Model

    ADKAR stands for Awareness, Desire, Knowledge, Ability, and Reinforcement. It is a straightforward framework emphasizing proper individual adjustment to change.

    This model advocates that each person must first recognize the need for change, develop a genuine desire to adopt it, acquire the necessary knowledge, build the skills, and receive ongoing support and reinforcement to maintain the change over time. Its simplicity makes it applicable across various organizations, regardless of size.

    Conclusion

    Effective change management is vital for businesses aiming to stay competitive. Success hinges on active employee engagement and securing buy-in, with success often measured by the smooth operation of new processes. It’s important to recognize that change is a continual process, requiring consistent effort and the right tools.

    Having proper systems in place—covering planning, communication, and execution—is critical. Have you ever utilized a change management tool? If so, which one did you choose, and how did it benefit your organization? Share your experience in the comments.

    Further resources available at StepThroughThePortal.com include guides on inventory management tools, which help track stock — whether physical or digital. When combined with change management practices, inventory control can streamline operations, even during major updates. For resource planning, check out the recommended resource management software to optimize the use of your assets and personnel.